City of New Orleans Office of Emergency Preparedness

FREEZE PLAN

CITY-WIDE INTER AGENCY AGREEMENT TO SHELTER THE HOMELESS DURING SEVERE FRIGID WEATHER CONDITIONS

When the weather forecast indicates the temperature or wind chill factor in the City of New Orleans is expected to reach 38 degrees or below, the City Office of Emergency Preparedness will notify the Director of the City of New Orleans Health Department Health Care for the Homeless Program, who will act as the Coordinator of the Freeze Plan. The Coordinator will activate the Freeze Plan Procedures at the direction of the Mayor or his representative, who will give orders to activate this plan to ensure that there will be temporary emergency shelter available for homeless persons as follows:

NOTIFICATION OF ALL INVOLVED PARTIES TO INFORM THEM THAT THE FREEZE PLAN HAS BEEN ACTIVATED:

1. The Coordinator will notify the Mayor's Office Division of Housing and Neighborhood Development (DHND) about the activation of the Freeze Plan. This decision will be made by 1:00 p.m. on that day. The DHND will notify the Mayor's Office of Communications and Public Advocacy so that the media will be informed that the City of New Orleans Freeze Plan for the Homeless will be activated for that night.

2. When the freeze plan is activated the Coordinator will notify:
a) Unity for the Homeless who will alert the following agencies:
- New Orleans Mission
- Ozanam Inn
- Bridge House
- Brantley Baptist Center
- Salvation Army Men & Women's Shelter
- ACC Care Center
- Covenant House & Outreach Team
- Traveler's Aid
- Multi-Service Center for the Homeless
* On weekends Coordinator will notify shelters only.

b) Emergency Medical Services (EMS):
- To assist in transportation to shelters

c) The Orleans Parish Criminal Sheriff's Office, Command Desk:
- To send a deputy to Bridge House and the New Orleans Mission.
- To assist in transportation if and when necessary.

d) New Orleans Police Department, Command Desk and Mobile Crisis Services:
- To alert police officers so that they can transport homeless persons they may come into contact with to the appropriate shelter.
- To alert MCS so that they can transport homeless persons to shelters.

e) Covenant House's Project Outreach:
- To use its van to transport those who need shelter on Saturday and Sunday, from 8:00 a.m. - 12:00 Noon and 6:00 p.m. - 10:00 p.m.

NOTE:
When the Coordinator is not available, the Deputy Coordinator will carry out the Coordinator's responsibilities. Other designated trained personnel will serve as back-up in the event that both the Coordinator and Deputy Coordinator are unavailable.

TERMS OF FREEZE PLAN:

1. All shelters are open free of charge to freeze plan participants.
2. The New Orleans Mission will send those still needing shelter to:
a) Brantley Baptist Shelter until it is full, then
b) Salvation Army until it is full, then to
c) Ozanam Inn.
3. Whenever the freeze plan is activated, Bridge House is designated as the shelter to which all intoxicated persons are referred. A deputy from The Criminal Sheriff's Office will be assigned to that site as a security guard for the entire night. The New Orleans Police Department will transport intoxicated persons to Bridge House.

NOTE:
In an extreme, prolonged emergency situation, or when all alternate shelters have filled to capacity, the Coordinator will notify the New Orleans Recreation Department (NORD) Director, who will open an appropriate site.

PROCESS FOR THE OPENING OF A CONTIGENCY SHELTER SITE(S):
The Office of Emergency Preparedness informs the Mayor's Office of impending severe and/or sustained weather conditions. The decision is made to activate the freeze plan. The Coordinator puts into effect Phase I of the contingency shelter plan and the media is informed by the Mayor's Office of Communications. The name of a shelter or site location will not be disclosed to the media or general public until prior to its being ready for operation.

Phase I - Standby
The Coordinator will notify the following plan participants that Phase I (Standby) is in effect:

NORD:
Contact person for site designation and responsible NORD personnel for site.
SALVATION ARMY:
To provide shelter management and canteen services.
CRIMINAL SHERIFF'S COMMAND DESK:
Contact person for deputies to serve as security.
NOPD, NOFD, EMS and NEW ORLEANS MISSION:
To alert and prepare staff.
COVENANT HOUSE:
Outreach team for possible transportation services.

Each of the above is expected to make arrangements as indicated and report progress and problems if any to the Coordinator.

Phase II Evaluation
Decision to go to Phase III.
Remain in Phase I.
Cancel Phase I.

The Coordinator will get reports from shelters as to how close they are to reaching capacity, as well as any extenuating circumstances which may limit that capacity. With that information, and actual severe weather conditions continuing, the decision will be made by the Coordinator who will advise Duty Officer of the Office of Emergency Preparedness of Phase III activation. Two (2) hours lead-time will be given for participating agencies to implement their contingency site plans.

If shelters are not full, and/or severe weather conditions are diminishing, a decision to cancel standby or remain at standby for the successive day(s) will be made. Phase III will not be activated.

Phase III Opening and Operation for Contingency Shelter(s):
The Coordinator will notify:
1.
NORD, Salvation Army and Criminal sheriff's contact persons to activate their staff, and advise NOPD, NOFD, and EMS to be on alert. Office of Emergency Preparedness and Mayor's Office of Communications will also be advised of Phase III activation.

2. New Orleans Mission that contingency shelter will be open so that they may hold overflow for transportation. Inform New Orleans Mission and contingency shelter site that shuttle is operating.

3. Covenant House Outreach Coordinator to schedule the time to begin the van-shuttle service from New Orleans Mission to contingency shelter site.

The Coordinator will also:
1.
Obtain a Phase III readiness report from all agencies.

2. Instruct Covenant House's Van to begin shuttle transport rounds from New Orleans Mission to contingency shelter site.

3. Inform New Orleans Mission and contingency shelter that shuttle is operating.

4. Determine length of time shuttle will operate, and inform all participants.

5. After confirmation that contingency shelter staff are in place and are in the process of receiving persons, periodic calls will be made to check on shelter for needs, or problems, and to get a count of persons using the shelter as night/incident proceeds.

Phase IV Post Emergency Report Meeting:
All agencies participating in the activation of the contingency shelter site(s) will attend an after action meeting called by the Coordinator within 3-5 days to give a report, and to discuss problems or anything that needs to be addressed in future emergencies.

Phase V Report:
A complete report of every activation will be submitted by the Coordinator to the Office of Emergency Preparedness which will forward a copy to the Deputy CAO and the Mayor's Office of Communications.

CITY-WIDE INTER AGENCY AGREEMENT TO SHELTER THE HOMELESS DURING SEVERE WEATHER CONDITIONS

WHEREAS:
The City of New Orleans may be subject to a freeze of various magnitudes; and

WHEREAS:
The effect of such an emergency and disaster has a deleterious effect upon the lives of persons; and

WHEREAS:
The effect of such emergencies and disasters may be mitigated by effective planning and operations; and

WHEREAS:
Such planning and operations should be a coordinated effort of all Departments and Agencies; and

WHEREAS:
The coordinated effort may best be obtained through the City of New Orleans; and

WHEREAS:
The coordinated effort may include functions which cut across normal departmental and agency lines; and

THEREFORE:
The following administrators accept this plan and agree to abide by the aforementioned procedures when the freeze plan is activated for the City of New Orleans.

CITY-WIDE INTER-AGENCY AGREEMENT TO SHELTER THE HOMELESS DURING SEVERE WEATHER CONDITIONS

We, the following agency administrators or representative, accept this Plan and agree to abide by the following the afore-mentioned procedures when the plan is activated for the City of New Orleans.

Sheila J. Webb, Director,Health Department, City of New Orleans

Peg Reese, Director, Unity for The Homeless

Kathleen W. McCaffery, Director,Health Care for the Homeless, NOHD, City of N.O.

Sr. Anthony Barczykowski, Executive Director Catholic charities of New Orleans, Inc.

Denise Estopinal, Interim Director,Mayor's Communication Office, City of N.O.

Roy Allain, Director,Ozanam Inn

Julie Schwan Harris, Director, Mayor's Public Advocacy Office, City of N.O.

Rev. Toby Pittman, Executive Director, Brantley Baptist Center

Robert J. Eichhorn, Director, Office of Emergency Preparedness, City of N.O.

Maudelle Cade, Director, Covenant House

Charles C. Foti, Jr., Sheriff, Orleans Parish Criminal Sheriff, City of N.O.

Richard Martinez, Executive Director Multi-Service Center for The Homeless

Richard Pennington, Superintendent, Police Department, City of N.O.

Mac Thornton, Director, New Orleans Mission

Dawne Oregeron, EMS Administrator, EMS/Health Department, City of N.O.

Major Hopper, Director of The Men Lodge, The Salvation Army of New Orleans

Warren McDaniels, Superintendent, New Orleans Fire Department, City of N.O.

Karen L. Martin, Director, Travelers Aid Society

Jim Arey, Administrator, Mobile Crisis Service/NOPD, City of N.O.

Angele Wilson, Director, Recreation Department, City of N.O.

Glenis M. Scott, R., Director, Division of Housing Neighborhood Development

Richard Gaiennie, Director, Bridge House

Marc H. Morial, Mayor, City Of
New Orleans

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